Policies – Heart Supplies

Policies

All items are in $AUD (Australian Dollars).

Payment

Australia. - I accept payment through Paypal and direct deposit. (Please email me at heartsupplies@gmail.com for bank details)

International - Payment through PayPal only. 

All Prices are in $AUD (Australian Dollars).

If you have any questions please send me a message as I am happy to help.

Shipping

All items will be sent to the address provided at checkout.

Orders are posted out Monday, Tuesday and Thursday. If the order is urgent please let me know as something can usually be arranged.

Shipping costs are determined by weight. 

Australian customers - If you would like express post please contact me as this can be arranged.


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Please be aware that I live in AUSTRALIA, and while most people are surprised at how quickly they receive their orders, Overseas Posting varies quite a lot depending on where you live. Australia Post quotes 3 - 10 business days delivery to most destinations but at busy times like Christmas it can take longer than this.

I use Australia Posts Airmail Service for all Overseas Orders, which unfortunately does not offer tracking.
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Refunds and Exchanges

Please contact me if you have any problems, I will always try to work things out.

Any problems will be handled individually.

Additional Policies and FAQs

I also offer wholesale for larger quantities. Please send me an email to discuss this.

Happy Shopping